Terms of Service
Last updated: May 17, 2026
Acceptance of these terms
By using the SafeStep Homes website and submitting a request, you agree to these Terms of Service. If you do not agree, please do not use the site.
What SafeStep Homes is
SafeStep Homes is a free referral service that connects homeowners and families with independent, local grab bar installers. SafeStep Homes is not a contractor, does not perform installations, and is not a party to any agreement you enter into with an installer.
Installer vetting and your due diligence
We make reasonable efforts to refer background-checked, insured installers. However, installers are independent businesses, and we do not guarantee their work, availability, pricing, or conduct. Before any work begins, you are responsible for confirming an installer's licensing and insurance and for reviewing the terms of your agreement with them.
No guarantee of results
We do not guarantee that you will be matched with an installer, that an installer will be available in your area, or that any particular outcome will result from using the service.
Your responsibilities
You agree to provide accurate information and to use the site only for lawful purposes. By submitting a request, you confirm that you are the homeowner or are otherwise authorized to request work at the property.
Intellectual property
The content, design, and branding of this website are owned by SafeStep Homes and may not be copied or reused without permission.
Disclaimers
The website and service are provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent permitted by law.
Limitation of liability
To the fullest extent permitted by law, SafeStep Homes will not be liable for any indirect, incidental, or consequential damages, or for the acts, omissions, or work of any independent installer, arising from your use of the website or service.
Indemnification
You agree to indemnify and hold SafeStep Homes harmless from claims arising out of your use of the site or your dealings with any installer.
Governing law
These terms are governed by the laws of the United States and the state in which SafeStep Homes operates, without regard to conflict-of-law principles.
Changes to these terms
We may update these Terms of Service from time to time. When we do, we will revise the "Last updated" date above.
Contact us
If you have questions about these Terms, contact us through the form on our website.